Non-urgent advice: COVID-19
All patients with pre-booked appointments will be triaged over the phone. Where ever possible we are avoiding booking face to face appointments for the safety of patients and staff.
How to book
Please call Blyth road on 01709 812827. Phone lines are open at 08:00 or alternatively use the Rotherham health app from 08:00 the same day.
To request an urgent on the day appointment please call between 8 and 11am that day.
Your problem will be assessed by our team and processed. However there is no guarantee that this will result in a same day appointment.
If it’s a routine appointment you require then please call after 11am.
For Home visit requests please call before 10:30am
For results please call between 11 and 3pm or use the Rotherham health app
Please remember that appointment times are limited to 10 minutes. If you have complex problems that needs more time or have more than one problem then please book a double appointment. This will help the surgery run to time and prevent both yourself and others having to wait unnecessarily.
Online Appointment Booking System
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Appointments can be cancelled by speaking to Reception, leaving an answer phone message on the cancellation line, by replying CANCEL to the SMS appointment reminder or via your online account. Patients who persistently do not attend for appointments will be removed from the practice list.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.